System features
Bring product-specific commands, status, alarms, settings, and service information into an experience designed around how your customers work.
OEM capability
Turn your product into a complete operational experience.
PI™ - Command Center gives OEMs a flexible software foundation for controls, diagnostics, integration, middleware, and specialized BMS workflows—all shaped around the equipment, market, and customer experience you want to deliver.
Connected foundation
BACnetRESTful APIsTelnetSSH
Your product experience
PI™ - Command Center
Connect. Translate. Orchestrate. Present.
ControlDiagnosticsIntegrationWorkflow
A platform for product differentiation
Build the experience your hardware deserves.
Your equipment may already be powerful. PI helps make that capability easier to connect, operate, understand, and support—without requiring your team to create an entire software environment from the ground up.
Integration capability
Link equipment, controls, applications, and third-party systems so your product can participate in a broader building strategy.
Middleware services
Normalize data, map commands, coordinate responses, and bridge the gap between product interfaces and operational applications.
BMS application workflows
Turn connected data and controls into repeatable workflows for commissioning, operations, diagnostics, service, and specialized facilities.
Open-ended by design
From field communication to a finished application.
PI™ - Command Center provides a common environment for building around the interfaces your product already exposes. BACnet, RESTful APIs, Telnet, and SSH create multiple paths for connecting equipment, software services, and building systems.
Above those connections, PI can organize the logic, data, controls, diagnostics, and user experience into a solution that feels purpose-built for your offering.
The result: an adaptable foundation with nearly limitless potential for product control, cross-system integration, remote insight, and application-specific workflow.
Experience layerBranded interfaces · dashboards · portals
Application layerControls · diagnostics · specialized workflows
Middleware layerMapping · logic · translation · orchestration
Interface layerBACnet · RESTful APIs · Telnet · SSH
One foundation, many possibilities
Design around the problem you want your product to solve.
Use PI to create a focused product experience or combine capabilities into a broader OEM platform that supports customers throughout the system lifecycle.
Product control
Give users an intuitive way to command equipment, review status, adjust settings, and coordinate supported functions.
Deployment workflows
Guide discovery, setup, testing, verification, documentation, and project handoff through a repeatable process.
Remote diagnostics
Bring communication health, device state, faults, logs, and product context together before a technician is dispatched.
Multi-system integration
Coordinate your equipment with lighting, HVAC, shading, AV, sensors, networks, and other supported technologies.
Customer-facing applications
Create dashboards, portals, and role-based views that make product capability more accessible to every stakeholder.
Purpose-built workflows
Develop applications for the operating requirements of workplaces, campuses, hospitality, healthcare, broadcast, industrial, and other environments.
From connection to competitive advantage
Make every layer of the solution work harder.
PI helps move product data beyond a protocol connection and into the workflows, services, and experiences that create lasting customer value.
- 01
Connect
Reach supported equipment and services through the interface that fits the application.
- 02
Normalize
Translate commands, values, states, and events into a consistent operational model.
- 03
Orchestrate
Combine product capability with building conditions, schedules, users, and other systems.
- 04
Experience
Present the right controls, insights, and workflows to each user through your solution.
- 05
Improve
Use diagnostics, trends, and service context to strengthen support and lifecycle value.
Built around your offering
Your market. Your expertise. Your product experience.
PI provides the adaptable foundation; your organization defines how it should serve the product and the people who depend on it. Shape the interface, workflows, integrations, terminology, and support experience around your brand and go-to-market strategy.
Whether the goal is a focused control application, an integration gateway, a remote diagnostic environment, or a broader customer platform, the solution can be scoped to the opportunity.
The OEM opportunity
Transform connectivity into a differentiated offering.
- Bring new software capability to market with a proven foundation
- Create a consistent experience across products and projects
- Strengthen commissioning, support, and service relationships
- Expand into new applications without abandoning existing interfaces
- Build recurring value around the installed product base
A practical path forward
From product vision to supported OEM solution.
Start with the experience you want to deliver, then define the technical and commercial foundation required to make it repeatable.
- 01 · Define
Frame the opportunity
Identify the product, users, market, operating goals, required workflows, and customer value.
- 02 · Connect
Map the interfaces
Document protocols, commands, data, authentication, network requirements, and system boundaries.
- 03 · Create
Build the experience
Develop the integration, middleware, controls, diagnostics, interface, and application workflows.
- 04 · Deliver
Validate and scale
Test the complete solution, document its scope, and plan deployment, support, and lifecycle maintenance.
Build with PI