For building teams

One platform to understand, operate, and troubleshoot building systems.

PI gives every person a view matched to their responsibility—from simple room control to enterprise diagnostics—without exposing unnecessary technical complexity.

Operations professional wearing a headset in a multi-screen monitoring environment

Facilities & building operations

See the whole operation before you send someone into the field.

Where supported data is available, building-wide visibility can connect equipment status, alarms, scheduling, trends, service context, and remote diagnostics in one operational layer.

01

Understand

Review system health across floors, buildings, or an entire portfolio without switching between manufacturer tools.

02

Diagnose

Trace alarms and faults to the affected room, device, controller, and communication path before dispatch.

03

Improve

Use energy, runtime, service history, and operational trends to support preventive maintenance and better schedules.

Operational value Reduce downtime and unnecessary service calls while giving facilities direct visibility into systems that normally require a contractor to interpret.

End users

Simple control for the space in front of you.

Employees, occupants, and guests see only the permitted controls they need—with clear status feedback on mobile, tablet, or workstation.

  • Lighting
  • Temperature
  • Shades
  • AV
  • Scenes
  • Preferences
  • Room status
What stays hidden

Power without the technical overhead.

An office employee can adjust lighting, temperature, or shades without access to BACnet, processors, network diagnostics, device programming, or building-wide schedules.

A major operational layer

Give floor and department managers ownership of their area.

PI creates a practical middle layer between individual occupants and central facilities. Managers can act locally, understand what is affecting their team, and escalate technical issues with context.

Floor-level dashboardsOccupancy and operational statusLocal schedules and overridesConference and common areasFaults affecting the floorIssue reporting and escalation

Role-based visibility

Each person sees the right scope and the right capabilities.

Access can follow the organization’s actual structure instead of relying on one broad administrator role.

Scope by place

Where

Organization, building, floor, department, and room.

Scope by technology

What

System type, manufacturer, device type, and operational function.

Scope by responsibility

How

View, control, configure, diagnose, and administer.

Office employee

Operate the immediate environment.

  • Lighting control
  • Temperature adjustment
  • Shade control
  • Approved room scenes
Facilities technician

Investigate and maintain the systems behind it.

  • Building schedules
  • System and device diagnostics
  • Communication status and logs
  • Authorized configuration tools

Organizational value PI can provide powerful technical capabilities without making the entire platform available to every user.

Real PI™ - Command Center role-aware Dashboard
Role-aware entry pointThe Dashboard presents the workspaces available to the signed-in account.
Real PI™ - Command Center Control Center
Location-based operationControl Center organizes configured interfaces around permitted locations.

Management information

Turn technical building data into a simple leadership view.

Executives see the information needed to make decisions without navigating device-level detail.

Building health

Major alarms, downtime, and operational risk.

Performance

Energy, portfolio trends, and building comparisons.

Service

Available service activity, open issues, response context, and connected cost information.

Planning

System lifecycle, recurring problems, and capital priorities.

Energy & sustainability

Connect performance to operation.

Review supported meter, runtime, schedule, occupancy, and trend information to investigate patterns and coordinate improvement with facilities.

IT & security

Preserve access and network boundaries.

Coordinate the Windows host, authorized network paths, authentication, permissions, remote access, and infrastructure ownership with operational teams.

Technical and service teams

Support the building from design through ongoing service.

Commissioning teams

Verify performance and document closeout.

  • Device discovery and automated testing
  • Sequence verification and deficiency tracking
  • Functional performance testing and trending
  • Reports and closeout documentation
Technicians

A technician-focused version of PI.

  • Commissioning and troubleshooting
  • Remote service and device discovery
  • Programming assistance and documentation
  • Service reports and customer support
Service providers

Connect the service company to its installed base.

  • Potential customer portfolio views
  • Supported remote diagnostics and health checks
  • Available dispatch and service context
  • Optional contract and SLA context from integrated systems
Consultants & specifiers

Compare design intent with field performance.

  • Design and sequence verification
  • Equipment inventory and commissioning data
  • Energy-code and specification checks
  • Operational analytics and system comparison

Enterprise operations

Standardize visibility from one building to hundreds of sites.

Central teams can compare system health, device inventory, energy performance, open faults, service activity, lifecycle, and technology standards across the portfolio.

BuildingCampusRegionEnterprise

Operational technology + IT

A controlled interface between the building and the organization.

PI helps facilities and IT coordinate access to operational systems through defined permissions, network boundaries, and traceable activity.

  • User permissions
  • VLAN and network separation
  • Authentication
  • Audit logs
  • API permissions
  • System health
  • Network diagnostics
  • Controlled remote access
  • Device inventory

Match PI to your team

See the platform through the roles that operate your building.

Request a team walkthrough