Platform

Control it. Understand it. Diagnose it.

PI gives your team one intuitive place to see what’s happening throughout the building, make everyday adjustments, investigate problems, and keep operations running.

Real PI™ - Command Center Control Center empty state with Locations sidebar and location-selection prompt

Capability map

One platform, six kinds of work.

PI - Command Center organizes the building lifecycle into focused workspaces without relying on a proprietary appliance.

Operate

Run spaces and systems

Use the Dashboard and Control Center to navigate by location, review status, and operate supported systems within your permissions.

Build

Create the experience

Build reusable widgets and visual floor plans that turn technical capabilities into interfaces people can understand.

Connect

Integrate equipment

Select an existing driver or configure commands, feedback, live status, and diagnostics for a supported connection.

Diagnose & service

Move from symptom to source

Review permitted status, communication context, alerts, and device information before deciding whether to act remotely or dispatch.

Administer

Manage access and alerts

Control account visibility, notification rules, and system information through the administration workspaces available to the user.

Protect & recover

Keep project files portable

Download, upload, and back up compatible files for authorized Windows 11 computers or virtual machines.

Make the building easier to control

You shouldn’t need specialized programming software to make everyday changes.

PI transforms complex building systems into an interface organized around the way people actually think about a building.

Instead of asking, “Which control system operates this?” ask “What is happening in this room?”

  • Lighting
  • Dimming
  • Temperature
  • Shades
  • Occupancy
  • Schedules
  • Scenes
  • Sensors
  • Equipment status
  • System overrides
Real PI™ - Command Center Floor Plan Editor used to organize spaces and controls

See your entire building

A living operational view of your facility.

A building shouldn’t become a mystery once commissioning is complete. Move from the building level down to an individual room or device — and let every user see the same building at the level of detail they need.

Building

System-wide health and operational status.

Floor

See areas requiring attention.

Area

Review lighting, temperature, shades, occupancy, schedules, and connected systems.

Device

Investigate the equipment behind the operation.

Know when something isn’t right

Building problems don’t always begin with an alarm.

Sometimes it’s a conference room that’s too warm. Lights that aren’t responding. A shade that stopped moving. A sensor that isn’t detecting occupancy. A device that disappeared from the network.

PI helps turn those symptoms into actionable information — starting with what the building already knows.

  1. Something isn’t working
  2. Identify the affected room
  3. See the systems serving that space
  4. Check communication and device status
  5. Run diagnostics
  6. Identify the likely source
  7. Resolve remotely or dispatch the right technician

Diagnose before you dispatch

A service truck shouldn’t be your first diagnostic tool.

PI gives authorized teams the ability to investigate many problems remotely before someone travels to the building. The goal isn’t simply fewer service calls — it’s better service calls.

Field service vehicle traveling to a customer site
  • Programming
  • Communication
  • Network connectivity
  • Controllers
  • Gateways
  • Sensors
  • Field devices
  • Scheduling
  • Equipment
  • System integration

Run the building, not the software

The same platform. The right information for each user.

PI handles the complexity behind the interface — and provides role-based access so users only see the buildings, areas, systems, and diagnostics appropriate for their responsibilities.

Operations

Simple access to the controls and information needed every day.

Engineering

Deeper system status, equipment information, and diagnostics.

Service

Advanced troubleshooting, device information, command tools, logs, and system analysis.

Management

Building health, trends, outstanding issues, and operational reporting.

Find problems before occupants find them

The best service call is often the one that never needs to be made.

By continuously understanding system and device conditions, PI can help identify abnormalities before they become noticeable operational problems.

A communication failure, offline controller, network issue, or abnormal device condition becomes actionable information — instead of waiting for someone to report “something isn’t working.”

MonitorTrendIdentifyInvestigateImprove

Moving building operations from reactive troubleshooting toward proactive system management.

Turn data into action

One building. One operational layer.

01

Control

Centralize operational control of connected systems and devices.

02

Automate

Create workflows that coordinate multiple building technologies.

03

Monitor

See the condition of systems, spaces, and equipment.

04

Trend

Review available host-performance history and scope additional equipment reporting around the data your integration provides.

05

Diagnose

Investigate problems from the building level down to individual devices.

06

Customize

Create application-specific modules around how your organization operates.

Expanded workspaces

From discovery to everyday operation.

Bring supported equipment into PI, organize reusable controls, and investigate the host and network context behind the experience.

Commission

Discover and import equipment

Use dedicated BACnet, Vantage, Philips Hue, and Crestron workflows to review supported equipment and map it into locations.

Coordinate

Groups and schedule profiles

Organize supported controls into groups, reuse schedule profiles, and save normal-hours and after-hours mode flows by location.

Automate

Tasks and live-status triggers

Build task sequences and connect them to calendar events or configured live-status conditions for supported devices.

Observe

Network diagnostic history

Review saved host network observations, interface details, addressing, and changes over time. These records support troubleshooting; they are not project backups.

Connect

Choose a network interface

Configure the network interface for a supported connection instance when a host connects to multiple networks.

Refine

Reusable widget mappings

Map commands, live feedback, value conversion, positions, and configured flags into reusable equipment interfaces.

Explore the system-update demo →

See the platform applied to your building.

Experience PI - Command Center